Policies
- Please arrive to your appointment at least 5 minutes early, there is a lobby area with drinks for your convenience. Please also use the restroom prior to your service! If you are running late, please give us a call to let us know - we may or may not be able to take you!
- *ALL* paperwork must be filled out *BEFORE* your appointment, otherwise it will cut into your time. Said paperwork will be emailed/texted to you in accordance of HIPPA - so your information will be protected!
- Please leave children at home for your appointment. If it is a quick appointment a baby in a carrier will be allowed into the treatment room. We want you to feel relaxed, rejuvenated and refreshed!
- Appointments with minors - parent or guardian must be in the room AND give consent (sign paperwork) to said treatment. If this does not happen, the treatment will not happen.
- All cancellations must be 24 hours BEFORE appointment. You will be charged 50% of the service price for a late cancellation.
- For all waxing and sugaring appointments please have a minimum of 2 weeks growth so that your hair is effectively removed.
- If you *no show* an appointment, you WILL NOT be given another appointment and will be charged 100% of the service fee.
- Pricing for fills follows will be determined by the amount of time you book out, your retention & aftercare, and how long it has been since your last fill in. Generally 2 week fills can be completed in 1 hour (classic lashes), 3 week fills can be completed in 1.5 hours (classic or volume depending). If you go over 4 weeks you will be required to book a *full set*
- If you are late for your appointment, please note that time will be taken out of your appointment time. All appointments factor in the consultation, check out process and re-booking. Some appointments are only 15 minutes long, please let me know if you will be late, as we may need to reschedule you.
- We cannot guarantee a spot if your appointment is canceled or rescheduled last minute.
- For *ALL* lash clients, please avoid products containing oil & glycols around the eye area as this can cause retention issues.
- For *ALL* appointments please disclose ANY medications - as some can cause contraindications for the treatment.
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